Introducing the new Otodynamics OAE Forums

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The new Otodynamics OAE Forums are the new channels for Otodynamics customers - and interested observers! - from all walks of life to share tips, ask and answer questions, locate resources and help each other to get the most out of Otodynamics products and services.

The Forums are not intended to replace our existing Customer Support infrastructure – They are all about connecting people and information through an ecosystem that goes much further than our formal direct Customer Support.

We encourage anybody with an interest in Otodynamics products, or OAEs in general, to participate and engage fully on these new Forums.

How to use this online community effectively:

These new Forums are for everyone: users and Otodynamics employees.

Otodynamics employees will moderate the Forums, and contribute to them whenever appropriate, as another source of comment and information.

So that everyone can manage their time within this community effectively, Otodynamics respectfully requests that all users who wish to ask questions or contribute observe some basic guidelines at all times.

Please before posting any content (question or response):

• Search these Forums before starting a thread with a question. These Forums are brand new, so at the moment there isn’t a lot of content on the Forums, but this will change as more questions are asked, and answered. As time passes, the chances that your answer is already there will increase! This may be quicker than waiting for a response.
• Remember that it is always possible you might never get an answer.
• Please do not demand answers: no-one is under any obligation to answer every (or any) question.
• Please include a concise and relevant Subject (title) to your message so that other OAE Forum members can get an idea of the subject of your enquiry very quickly. If you want interest in your content, post an accurate Subject. Your message should always be relevant and in line with the Subject title.
• Please do NOT create multiple threads on the same specific issue.
• Please try to stick to one topic per thread. Creating a thread that covers multiple different issues can be confusing.
• Please do not hijack a thread by changing the topic of discussion.
• Please be friendly and respectful to everyone within the online community.
• Please respect the moderators, they are here to help. If your thread has been disabled or locked, the moderators have a good reason and can explain it to you via email.

Forum Rules

Your use of and participation in Otodynamics’ Forums constitutes your full agreement with these Rules and Guidelines.

By participating in them, you are required to agree to the following basic rules and guidelines for courteous and polite exchanges.

1. Access to these new Forums requires registration. As part of this registration process, you MUST register with a valid email address. Your email address must be valid at ALL times and this is entirely the responsibility of the user. Bouncing or invalid email addresses may be suspended or removed at the sole discretion of Otodynamics. Otodynamics will not use this information for any purpose other than to communicate with you directly regarding specific forum issues. It will not be used for any marketing purposes at all.
2. You MUST refrain from posting ANY content (masked or otherwise), which contains profanity, insults, obscene, vulgar, sexually-oriented, hateful, discriminatory, religious or political subjects, or threatening, disparaging, demanding or disrespectful remarks. The "it was a joke" excuse is entirely unacceptable.
3. You MUST refrain from posting content which may be understood as rude, aggressive, over-bearing by other users or Otodynamics and any such behaviour will not be tolerated. Please remember that the interpretation of written content is OFTEN taken out of context by alternate cultures or when read in a language which is not native to the reader.
4. With the exception of Otodynamics products and services, you MUST NOT actively or passively advertise or promote ANY other products or communities except where this shall contribute to the overall Otodynamics community or product experience.
5. You MUST NOT infringe any third party's copyright, patent, trademark, trade secret, confidentiality or other proprietary rights or rights of publicity or privacy, nor publish product serial numbers, or licence keys, of any kind.
6. You MUST NOT post content which may violate any law, statute, ordinance or regulation of any kind (including without limitation) the laws and regulations governing export control, unfair competition, anti-discrimination or false advertising.
7. You MUST not post content containing viruses, trojan horses, worms, time bombs, cancelbots or other harmful programming routines.
8. You MUST NOT impersonate any another user , or Otodynamics employee, within this online community.
9. Moderation: In the interest of maintaining the high degree of relevance of the information exchange within the online community, Otodynamics, at Otodynamics’ sole discretion, reserves the right to remove, edit, move or close any thread at any time.

Disclaimers

As Otodynamics has no control or advance knowledge over the material posted within the community, these rules are intended to govern the behaviour and content any user shall individually contribute.

Message content solely expresses the views of the author of the message, not necessarily the views of Otodynamics Limited or any entity associated with Otodynamics Limited, including but not limited to, messages by Otodynamics staff. Otodynamics does not vouch for or warrant the accuracy, completeness or usefulness of any message, and is not responsible for the contents of any message.

The moderators of the Forums will do their best to remove objectionable or questionable material in a timely manner; however, again...it is important to remember that posted content expresses the views only of the author, not necessarily those of Otodynamics or its employees.

By using the Otodynamics Forums you accept these terms of use which have been kept to their most basic form and to a minimum so that constructive interactive discussions can be freely undertaken by the user community.

Failure to comply with any of these Rules and Guidelines may lead to your access to the Forums being suspended without prior notice.

Forum rules as PDF